Heartbeat Evaluation

Prevent spending thousands of dollars on emergency repairs

The heartbeat evaluation identifies potential problems before they become expensive emergencies. In just a few hours, we can save you money and countless hours of stress.

Quick facts

  • All three Haven tiers begin with a Heartbeat Evaluation to ensure we have a comprehensive understanding of your home’s maintenance needs.

  • Every new client experience begins with The Heartbeat. This is a detailed walkthrough covering — Interior and exterior systems, mechanical, and preventative checks, and lifestyle preferences.

    This ensures our service is proactive, not reactive.

  • Our evaluation process helps homeowners save thousands on home maintenance annually.

Talk to Our Team

The evaluation process

Step 1

Phone consult

We learn about your priorities

  • Your biggest concerns & maintenance challenges
  • Lifestyle & schedule considerations
  • Budget planning preferences
  • Long-term property goals

Step 2

Heartbeat evaluation

Systematic inspection

  • Every major system is evaluated methodically
  • Photo documentation of current conditions
  • Identification of potential issues

Step 3

Recommendations

Clear action plan

  • Detailed findings presentation
  • Priority ranking with cost estimates
  • Maintenance calendar creation
  • Vendor recommendations & coordination

Heartbeat evaluation report

Detailed documentation

  • High-resolution photos of systems

  • Current condition assessment for each area

  • Potential problem identification

  • Prioritized list of tasks to take action on

Maintenance planning

  • Immediate needs (0-30 days) — Safety & urgent items

  • Short-term priorities (1-6 months) — Preventive maintenance

  • Long-term planning (6+ months) — System replacements & upgrades

Ready to prevent costly surprises?

Identify potential issues before they result in unexpected expenses.

Early Member Access

FAQs

  • Home inspections focus on identifying problems for real estate transactions. Our evaluation creates an ongoing maintenance plan to prevent problems and optimize your home's performance and value. 

  • Haven of Charleston is a property management company that takes a home care–first approach. While we handle the full spectrum of landlord-tenant management—including leasing, communication, and maintenance coordination—our focus goes deeper than traditional property management. We treat every property as an asset worth protecting and preserving, combining proactive home maintenance with attentive management to keep homes in top condition year-round. Whether you’re a homeowner, investor, or landlord, Haven ensures your property is cared for with the same precision and pride as if it were our own.

  • We prioritize findings by urgency and cost. Many issues can be addressed affordably if caught early. We help you plan and budget for any necessary work. 

  • We prefer you're available for the consultation and final review, but you don't need to stay for the entire evaluation process.